Learn more about what categories of your Facebook data are available to you. You can also access information about your Facebook account elsewhere on the platform through the Activity Log, Ads Preferences and Off-Facebook Activity tools, that, altogether, give you access to, and control over, your personal data.
Please note that your file doesn't include content that you've deleted from your Facebook account. Important: If you delete your Facebook account before receiving your account information, we are not able to resend a copy of your information as we no longer retain any information when an account has been permanently deleted.
Our Data Policy has more information about how we collect and use your information, how it's shared and how long we retain it. For more information on how we collect, share and use information, please review our Data Policy. You can also contact us. To learn more about how you can request content from a Facebook account of a deceased person visit the Help Center. You can submit data access requests through this channel only if you are the rightful Facebook account holder or an authorized representative.
How can we help you with your account access issue? My account has been hacked. My account has been disabled. I can't log into my account. My account is deactivated. If you think your account was hacked, you can secure it by going to the Help Center. To learn more about why your profile may have been disabled and what you can do if you think it was disabled by mistake, please visit the Help Center.
When logging into your account by entering your email address and password, you will be redirected to a page that informs you that your account has been disabled. On-screen instructions can take you through a few steps to request a review.
If you need help logging into your account, please visit the Help Center. To reactivate your account, log into Facebook with your email and password. If you're having trouble reactivating your account, visit the Help Center. Once you've logged into your account, you can use our self-service tools to access and download your information.
Download Article Explore this Article Steps. Things You'll Need. Related Articles. Author Info Last Updated: February 6, Open the Facebook ZIP folder you downloaded from the email. Extract the folder to it's own extracted folder. The Facebook main archive searchable folder will only open to be searched, once it's been fully extracted. Open the index. This file should work now. Look at the left column on the page. This column will help you sort through what portion of your profile you can narrow your search down to.
Breeze through the long list over on the right hand column. This long list of information will list all items in the category. Although each item is it's own separate entry, there are no links you can click to get you to the right section of the page back on the Facebook page. If you need to adjust something, make a mental note of the change, and fix when you are back online. Look over the format of each item.
Still not there. Since then I have this problem Cupcake Feb 22, OnePlus please fix! Artemus , Feb 22, :. Honeycomb Feb 22, GeekOnTheHill , Feb 22, :. You must log in or sign up to reply here. Show Ignored Content. Your name or email address: Do you already have an account?
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