You cannot use a proxied connection on your policies. You do not need to use a policy-specific URL when connecting from an IP address configured as a proxied connection in a policy, since the policy-specific PAC file is automatically served. A remote user needs to access bypass destinations specified in the policy-specific PAC file, but is able to access these destinations directly, for example, via a VPN client. In this case, use the alternate PAC file address listed on the policy's General tab.
Remote users should also use the alternate policy-specific PAC file address if requesting access from a network that has port locked down. Even if they can access the PAC file on port or , port is the standard required port to be able to use the cloud service. The policy-specific PAC file allows remote users to always use the correct PAC file for their policy, although this is not always appropriate, because bypass destinations may not be relevant for the remote users' locations.
There is a security implication related to the use of PAC files. If someone could guess your unique policy identifier and download it, that person would know what sites were not protected by the cloud service and could, in theory, use them as an attack vector.
Direct Connect Endpoint management channels over port Alternatively use your proxy infrastructure. Firewall settings. Local network infrastructure must allow access to Forcepoint Cloud IP range. See Cloud service data center cluster IP addresses and port numbers for details. Fallback mode will engage if the Forcepoint Cloud IP range is blocked.
In Fallback mode, the endpoint continues to prevent access to previously blocked sites, so users' computers are partially protected. If the Direct Connect Endpoint is unable to contact the Forcepoint cloud service, it moves into Fallback mode. The device is now partially protected by applying filters cached from previously blocked site visits. For example, if the user previously saw a block page when visiting Facebook, then the user would also see a block page when visiting Facebook while in Fallback mode.
This block page indicates that it was a result of cached results. Once the network issue is resolved, normal filtering resumes. Occasionally some applications do not work properly in conjunction with endpoint enforcement. This might occur with, for example, custom-designed applications for your organization, or applications that need to contact an Internet location for updates. This version of the Direct Connect Endpoint supports secure channel handling through the host system infrastructure. Depending on the version of Windows on the installation machine, the endpoint communicates with the cloud service over:.
These channels follow the system proxy settings in a network environment where all traffic is proxied. You must set an anti-tampering password to enable the package download links. This version of the endpoint is currently supported on bit or bit Windows.
There are a few ways to distribute the Direct Connect Endpoint software on Windows clients, including virtual desktop clients running Windows:. If the problem still persists. In the right panel, you can find a register named ProxyServer. Open it and in the value data, type your proxy server and port which looks like: Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff microsoft.
Sorry for the delay in getting back on this If we manually set a proxy, it works as expected. Wow old thread I suspect it was likely the last 2 items above Edit: Looks like we only kept 1 registry entry, which makes me think we confirmed this one helped This will set the system to retry a previously failed proxy server after only 15 seconds, rather than the default of 30minutes.
Site Search User. Intercept X Endpoint. Thread Info. RSS More Cancel. This discussion has been locked. There is nothing in the events section of Sophos client when these issues occur.
I've attempted to add an exclusion for website
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